FAQ

For our Covid Information  – Click Here

Accessibility

During this time we kindly ask any vulnerable people not to attend our shows currently. We will review this based on Government Guidelines.

We are fully accessible for wheelchair users and people with mobility issues – there are no steps, our venue is all on one level, and we have wide doorways for easy access.

FAQs

I have a Never Ending Ticket or Membership Card

Unfortunately while we are operating under social distancing we are unable to accept these tickets.

We will replace any lost time to those who have their tickets when social distancing restrictions have been removed.

We will review this regularly.

How much are tickets?

Tickets can currently only be booked as a table of 4 due to reduced capacity. We will look to review this as guidance changes. But we hope you can support us.

Tickets for our Backyard Comedy Club Shows…

Thursdays: Tickets are just £8 in advance. Tickets on the door are £12.

Fridays: Standard Tickets are just £10 and are available online until 6pm on the day, tickets bought in person at the venue on the day of the show are £15.

Saturdays: Standard Tickets are just £13.50 and are available online until 6pm on the day, tickets bought in person at the venue on the day of the show are £20.

Please note that all tickets booked in advance for Backyard Comedy Club events must be exchanged for a wristband in person by 7.15pm or a £3 late arrival fee will be charged to each person arriving after that time. There are no exceptions to this rule. You cannot collect wristbands for people not in the premises. The Box Office opens at 6.30pm on show nights. We are operating a No Re-entry policy while social distancing remains in place

Tickets for our other events:

Please see individual event page for details

How can I contact you?

If you have a booking problem, want to know more about the venue, or you just want to ask us a question then email info@backyardcomedyclub.co.uk, please bear in mind we do not operate regular office hours, are only open on show days and our inbox is not continuously checked for new mail.

Can I call you?

Unfortunately we do not take incoming calls. However feel free to pop into the bar when we are open or  email info@backyardcomedyclub.co.uk and we will try to help you with your enquiry.

When should I arrive to get a seat?

Please arrive in plenty of time as random bag searches are in operation and may delay your entry

For Thursday, Friday and Saturday Backyard Comedy Club Shows you should arrive by 7.15pm. Please note that each ticket booked in advance must be exchanged for a wristband at the Box Office by 7.15pm or a £3 late arrival fee will be charged to each person arriving after that time. You can not exchange tickets on behalf of people in your party who are not on the premises.

For other events we suggest arriving at least 30 mins prior to the start of the show or as stated on the ticket in the terms and conditions.

Please check your tickets for any further information

How do I collect my tickets? 

You will have been emailed a confirmation about your tickets. We will scan this on arrival so please make sure you have charge on your phone

When should I book my tickets?

Our weekends and special shows regularly get very busy, so it’s best to book as far in advance as you can for those shows. We will also have limited availability due to social distancing.

Can I buy/collect tickets in person?

Currently we ask all ticket holders to book in advance if possible to aid with NHS Test and Trace

Any tickets bought in person at the the venue for a show on the same day will be charged at the full door ticket price.

For other shows, check the information on the ticket and in the terms and conditions.

Do you do a concession ticket?

We do not do a concession price ticket, as we are the cheapest pro comedy club in London.

Does my ticket guarantee me a seat/reserve me a seat?

All seating is on a first come first served basis.

Do you do any discounts?

Due to social distancing measures we are unable to offer discounts

Do you serve food?

Yes we serve a range of delicious pizzas and sides. Please see the staff on the evening for kitchen closing times. You can view our menu here.

What time does the show finish?

Most shows run for 2 and a half hours including intervals.

Can we heckle/talk during the performance?

No, we want everyone to enjoy their night out and we aim for a theatre-like environment when the acts are on stage. Some performers encourage audience interaction, in which case feel free to join in when you are spoken to. Please don’t be offended if we ask you to be quiet, other people have paid to listen to the comedy, not to you and your friends.

Is there any age restriction on the shows?

All our evening shows are over 18s. We also operate a challenge 25 policy so if you’re lucky enough to look under 25 then you’ll be asked for ID. We only accept a UK or European driver’s license, a valid passport or proof of age card bearing a PASS hologram.

The Backyard and GDPR

To find out more on this click here

Terms & Conditions:

      • The use of mobile phones is prohibited during shows, that includes having it in your hand with the screen on (it distracts others from fully enjoying the show).
      • 18+, ID may be required.
      • The management reserves the right to refuse admission. Customers who arrive already intoxicated will be refused entry without a refund.
      • We reserve the right to conduct bag and clothing searches. Anyone found attempting to bring alcohol or other prohibited drugs into the bar will also be refused entry without a refund.
      • No food or drinks of any sort can be brought onto the premises.
      • The management reserves the right to make essential changes to the published program or listings.
      • Bookings, once made, may not be exchanged nor money refunded. All ticket sales are final.
      • Latecomers may not be admitted until a suitable break in the performance.
      • All customers are expected to treat the venue, staff and acts with due respect and good manners.
      • Audio or visual recording of any kind is strictly forbidden in the auditorium.
      • No Re Entry
      • Masks should be worn when moving around the venue and when not eating or drinking.